About This Opportunity
We have an exciting approximate 12‐month fixed‐term opportunity as a Library Services Officer to join our dynamic team dedicated to delivering exceptional support to students and academics. This role plays an important part in enabling learning, teaching, and research, while helping shape innovative and responsive library services.
Key Responsibilities
* Providing high‐quality advice and support on library resources, systems, and services.
* Responding to client enquiries and resolving issues, including basic IT support, with escalation where required.
* Supporting and mentoring colleagues, coordinating workflows, and assisting with small projects.
* Contributing to continuous improvement initiatives, procedural documentation, and service enhancements.
Qualifications
* Relevant qualifications and/or equivalent experience with a strong record of service delivery.
* Proven ability to deliver high‐quality results with attention to detail and ownership of tasks.
* Strong digital and technology skills, including familiarity with library systems and software applications.
* Excellent communication and interpersonal skills, including active listening and clear expression.
* Collaborative and adaptable team player, thriving in changing environments and supporting team goals.
* Proactive, self‐motivated, and committed to continuous learning and improvement.
Benefits
* Up to 26 weeks paid parental leave / paid primary care leave.
* 17% superannuation contributions + 17.5% annual leave loading.
* Flexible working arrangements including hybrid work options, flexible start/finish times, purchased leave, and a condensed fortnight.
* Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to the Employee Assistance Program.
* Career development opportunities – access to exclusive internal vacancies and the Study for Staff program.
* On‐campus childcare options.
* Affordable parking (from just $6.40 a day).
* Salary packaging options.
Employment Details
* Full‐time, fixed‐term position (covering maternity leave) until April 2027.
* Base salary in the range $77,545 – $82,218 + 17% superannuation (HEW Level 4).
* Work location: Gatton Campus.
Application Deadline
Applications close Friday 1st May 2026 11.00pm AEST (R‐63162).
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