Join to apply for the Software Engineer role at Service NSW
This range is provided by Service NSW. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
A$105,986.00/yr - A$124,957.00/yr
Software Engineer
SNSW Grade 7/8
Locations: Haymarket, Gosford or Parramatta (Hybrid)
Multiple ongoing and temporary full-time roles available
Why join us at Service NSW Digital?
At Service NSW, we're not just building apps - we're building trust, connection, and impact for over 8 million customers across NSW. From helping people in their most vulnerable moments to supporting communities during natural disasters, our work truly matters.
We're a cloud-first, cloud-native organisation using the latest tech and modern engineering practices - think TDD, pair programming, CI/CD, XP - to deliver digital services that are fast, stable, and meaningful.
Our engineers don't just code - they collaborate, innovate, and lead. Many of our team members have been with us for 5+ years, a testament to our solid culture, exciting work, and real career growth.
What you'll do
As a Software Engineer, you'll be embedded in a cross-functional product team alongside designers, product managers, and other engineers. You'll:
- Build and improve digital products that scale to millions.
- Apply modern engineering practices like TDD, pair programming, and CI/CD.
- Apply systems thinking and contribute to technical design - we'd love to see experience designing solutions in large or complex ecosystems.
- Participate in agile ceremonies, retros, and engineering community events.
- Continuously learn through hackathons, knowledge-sharing sessions, and our onboarding academy.
- Collaboration with engineers, product managers, designers.
What makes this role exciting
- Structured onboarding academy to help you hit the ground running.
- No bench time - always working on something meaningful.
- Full product lifecycle exposure - from discovery to delivery.
- Opportunities to grow into leadership or architecture roles.
- Hybrid work model - typically 1-2 days in the office per week.
- Quarterly planning, town halls, and social events to stay connected.
What we're looking for
We're after curious, collaborative engineers who:
- Have experience with cloud platforms (AWS, Azure, GCP) and containerised infrastructure.
- Embrace XP practices and are open to learning and contributing to a strong engineering culture.
- Communicate well, enjoy working in product teams, and care about the end-to-end customer journey.
- Are interested in technical leadership, architecture, or growing into people leadership roles.
To be considered for roles in the NSW public sector, applicants must:
- Be NSW residents or in the process of relocating to NSW
- Hold appropriate working rights for the type of employment offered:
- Ongoing (permanent) roles require Australian citizenship or permanent residency
- Temporary roles require valid work rights for the full duration of the role
Ready to make a difference?
Join a team where your work has real impact, your growth is actively supported, and your ideas are valued. At Service NSW Digital, we're building the future of government services - and we'd love you to be part of it.
How to apply
Please submit your resume and cover letter as a single document. Your application should highlight your skills, experience, and why you're the perfect fit for this role.
There are multiple ongoing (permanent) and temporary positions available. In your cover letter please indicate if you are interested in ongoing or temporary positions or both options.
Our recruitment process
Our recruitment and assessment process is merit based. For this recruitment we will be conducting a minimum of three interview and assessment stages that form a comparative process.
- Online cognitive and psychometric testing
- Reference checks
- A skill/technical based task may also be requested
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
EEO statement
We are an equal opportunity employer and welcome applications from all qualified candidates.
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📌 Software Engineer
🏢 Service NSW
📍 Sydney