Theatre Services Supervisor Job Opportunity
This casual role involves working as a shift team leader during performances at the Blue Mountains Theatre & Community Hub. As a theatre operations specialist, you will oversee ushering and bar staff, ensuring a seamless customer experience.
Key responsibilities include supervising front-of-house aspects, including Box Office, bar, casual staff supervision, ushering and customer service. The successful candidate must be a confident, lateral thinker, ready to solve problems and ensure that the show goes on.
A successful applicant will have a confident demeanor, can-do attitude and excellent customer service skills. Previous experience in front of house, theatre operations or ticketing is highly regarded. Essential qualifications include RSA and First Aid certificate, which may be obtained prior to commencement if necessary.
* Key Performance Indicators:
* Supervise front-of-house teams to deliver exceptional customer service
* Maintain a safe and secure environment for customers and staff
* Manage operational requirements, including scheduling and logistics
* Collaborate with other departments to achieve business objectives
Benefits:
* Competitive hourly rate plus 25% casual loading
* 12% superannuation contribution
* Performance payment 1-3.5% annual salary increase
* Annual award increase
Requirements:
Applicants must address the essential criteria in their application. For further information contact Louise Hales via phone or email.