IT Infrastructure Manager
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We are seeking a seasoned IT professional to oversee and manage our office ICT infrastructure. This role is ideal for someone with experience in security, collaboration, and network systems.
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* This position includes operational support and integration with third-party services.
* Key responsibilities will include providing reliable 3rd line support across diverse systems, devices, and locations.
* Partnerships with school staff on ICT solutions and remote/onsite issue resolution will be essential.
* Management of Microsoft/Google Cloud services, hosted apps, and internal tools will also be a priority.
* Oversight of onsite infrastructure including servers, networks, wireless, CCTV, and firewalls will be crucial.
* Assistance with procurement and recommending suitable ICT hardware will be necessary.
* Overseeing ICT security and cyber safety platforms and services will be vital.
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Requirements:
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* A minimum of 3+ years' experience in a Systems Administrator or Senior Technical Support role.
* Relevant IT qualifications or demonstrable industry experience are required.
* Prior MSP experience is beneficial.
* Proficiency in Microsoft server/endpoint systems is essential.
* Experience troubleshooting across LAN/WAN and cloud (M365, Google) is crucial.
* Experienced in Microsoft backend systems (AD, Azure AD, M365).
* Solid knowledge of firewalls/UTMs (Fortinet, Sophos, Palo Alto, Cisco) is necessary.
* Willingsness to travel on-site to clients occasionally is required.
* A valid Driver's License is necessary.
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Additional Requirements:
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Applicants must have Australian Citizenship or PR.