Overview
As the Regional Operations Manager (Corporate), you'll be the driving force behind operational excellence across a region of GYG restaurants — leading, coaching, and developing a team of Senior Culinary & Operations Coaches and Culinary & Operations Coaches to deliver exceptional food, outstanding guest experiences, and strong commercial results. You will translate state strategy into clear, consistent execution, build high-performing teams, and ensure there is no compromising on food safety, quality, and operational standards.
Responsibilities
Lead, coach, and develop regional teams to deliver operational excellence across multiple restaurants; translate strategy into operational execution; uphold food safety, quality, and brand standards; drive guest experience and commercial performance.
Qualifications
Who you are:
* Experienced multi-site leader in QSR, hospitality, or food & beverage - you've lead managers before.
* Passionate about delivering culinary excellence and high quality outcomes - you're willing to roll up your sleeves and execute.
* A natural coach who builds capability, holds teams accountable, and develops people for future roles.
* Commercially sharp - experienced in driving sales, labour and profitability outcomes.
* Clear communicator with strong interpersonal and relationship management skills at all levels.
* Experience translating strategy into operational execution across multiple locations.
* Exceptional stakeholder management and communication skills.
* A true GYG brand advocate who leads by example.
* Tech-savvy across Microsoft Office, and quick to adopt GYG systems (Crunchtime, Workday, Tanda, etc.).
* Holds a valid Australian driver's licence with ability and willingness to travel intrastate and interstate.
* Knowledgeable on compliance: RSA, Food Safety, visa requirements, Awards/EAs, and WHS obligations
Benefits
* Career growth – Australia and internationally.
* Opportunity to become a franchisee.
* Annual bonus scheme - short term and long term incentive.
* Yellow Heart Awards that recognise our highest performers.
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