OverviewTransport for NSW is seeking 2 experienced Tunnel System Technicians to join the Tunnels & Ferries Team under Road Maintenance & Resilience.
Reporting to the System Engineer, you will be responsible for monitoring, maintaining, configuring, and upgrading operational management and control systems (OMCS) and associated tunnel safety technologies in a 24/7 operating environment.Role DetailsLocation: Byron Bay, NSWRate: $95 per hour + super + Overtime + AllowancesDuration: 6 months Assignment (with possible extension)Hours: 40 hours per week (on-site, 5 days)Start: ASAPKey ResponsibilitiesAttend to reported failures of OMCS equipment (servers, storage, and network) and software on a rotating callout roster.Conduct monitoring, preventative maintenance, configuration, and backup of specialised OMCS infrastructure including PMCS, TMCS, PLCs, operating systems, and applications.Act as the first point of contact for OMCS issues reported by RTOC, triaging and directing faults to the appropriate internal or external team.Coordinate with vendors and internal stakeholders to minimise downtime and restore failed systems.Maintain detailed records of system faults, defects, and maintenance activities.Contribute to continuous improvement by developing technical work instructions and procedures.Required Skills & ExperienceProven experience maintaining SCADA/industrial control/safety-critical systems (or comparable industries).
Strong troubleshooting skills across virtual platforms, operating systems, and software (Microsoft Windows, VMware vCenter, Veeam Backup, Solarwinds, Genetec, Studio 5000).
Hands-on experience with PLCs, enterprise servers, and network platforms (CCNA or equivalent desirable).
Cert IV or higher in Control Systems, Electronics, IT, Computer Science, or Communication Networks, or equivalent professional experience.Current Australian driver's licence (minimum Provisional P1).
Willingness to work on-call and travel to other tunnel assets when required.Key ChallengesEnsuring high availability of tunnel systems in a 24/7 operational environment with limited maintenance windows.Coordinating effectively with both internal teams and external vendors to minimise disruptions.StakeholdersInternal: Traffic Operations Team, Customer Service Operations TeamExternal: OMCS Vendors, contractors, and other key partnersWhy Join Us?
At Transport for NSW, you'll play a vital role in keeping NSW moving by ensuring the secure and efficient operation of critical tunnel systems.
You'll be part of a collaborative team environment, contributing to one of the state's most vital infrastructure networks.
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📌 Tunnel System Technician - Government
🏢 Apg Workforce
📍 Byron Bay