About the work unit / facility:
The Townsville Sexual Health Service offers a confidential, Medicare-funded community service. Comprehensive sexual and reproductive health services are provided, including sexually transmissible infections, viral hepatitis, contraception (including emergency contraception) and termination of pregnancy information.
About your new employer:
Townsville HHS is the public healthcare provider for over 250,000 people across 150,000km². We operate 21 facilities and employ more than 6,600 staff. We are committed to clinical excellence, career development, a supportive culture, and work/life balance. As a major teaching hospital, we train future health professionals and lead research initiatives to advance healthcare.
We offer:
* Clinical Excellence: Delivering high-quality care through innovative practices and patient-focused services.
* Career Growth: Access to professional development, training, and career pathways.
* Supportive Culture: A values-driven workplace that fosters collaboration and respect.
* Work/Life Balance: Flexible work arrangements and a lifestyle-friendly location.
Market-competitive salary and benefits:
* Salary between $38.81 to $43.16 p.h (AO3).
* 4 to 6 weeks p.a. recreational leave with 14-17.5% loading.
* Generous employer contribution to superannuation of 12.75%.
Additional benefits include salary packaging options, generous leave entitlements, and professional development support.
About your opportunity:
As a Patient Services Officer, you will provide exceptional customer service to patients, families, and the public. You'll work collaboratively within the administrative team to support efficient patient flow and contribute to a high standard of organisational outcomes. This role is vital in maintaining a welcoming and professional environment at the Sexual Health Service, North Ward Health Campus.
Requirements:
* This is a Vaccine Preventable Diseases (VPD) risk role.
* A probationary period may apply.
* Pre-employment checks will be conducted.
Interested?
Enquiries are welcome, please contact: Kerry Irwin on 07 4433 9600.
Closing Date: Thursday, 16 October 2025.
Submit your application via https://www.smartjobs.qld.gov.au/jobs/QLD-TV663989, include your CV, referee details, and a short response addressing the key responsibilities.
📌 Patient Service Officer
🏢 Queensland Government
📍 Townsville