Interior Design Consultant Job Description
At our Australian showroom, we are looking for a skilled and passionate Interior Design Consultant to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences through outstanding product knowledge and consultative selling skills.
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* Maintain the presentation of the showroom to the highest level by working in line with our Visual Merchandising guidelines.
* Establish and build strong customer relationships while delivering exceptional customer excellence.
* Engage face-to-face and over the phone with customers to consult and promote sales.
* Follow up on orders, enquiries and emails to convert quotes.
* Work cohesively with the team to achieve set sales targets and maximise campaign sales.
* Assist customers with their purchasing decision by identifying their needs and wants and suggesting suitable options.
* Check and top up samples, product cards, KingCare, Brochures and all material used in Showroom.
* Use our in-house systems to process sales orders.
About You:
* Ideal candidate will have a background in retail sales, colour consulting or front-facing customer service.
* Experience working with textiles or Interior Design is preferred but not essential.
* A sense for style and a keen eye for detail.
* A team player who is flexible and adaptable to assist the greater team when required.
* Ability to learn quickly and pick up on customer cues including following up with customer queries.
* Results-focused with a continuous improvement mindset to keep up-to-date with the latest trends.
* An understanding and appreciation of furniture design or premium products (an advantageous attribute).
* Confident communication skills both written and verbal, with excellent professional presentation.
* Minimum intermediate ability in computer skills, including data entry.
Our Values:
Passion, Integrity, Collaboration, Innovation – these values unite us, inspire us and set us apart. They’re not just words; they're the heartbeat of our company, pushing us to be our best.
King Living Benefits and Our Offer to You:
* Exciting sales campaigns designed to support your success.
* Competitive employee benefits.
* Generous employee, family, and friends’ discounts.
* Opportunities for career development and growth.
* A supportive, team-focused environment.
* Australian-owned company with a growing global presence.
* EAP to support your health and wellbeing.
Our hiring decisions are not only based on your experience and skills, but your passion, attitude and alignment to our core values.