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Administration officer - permanency support program (coffs harbour)

Coffs Harbour
Uniting NSW & ACT
Administration Employee
Posted: 27 November
Offer description

About the role

This is a permanent time-time contract opportunity (until July 2026) working 25 hours/ week, and will be based in Coffs Harbour - MUST be available to work Monday - Thursday with flexibility when necessary - Possibility for extension

Are you a proactive and highly organised qualified who genuinely cares about making a difference in the lives of families? Do you thrive in a supportive environment where your initiative and attention to detail can help a team succeed?

About you in the Role

As an Administration Officer, you’ll be the backbone of our PSP program, ensuring smooth operations by handling essential administrative tasks and supporting caseworkers in the field. Your role will include:

• Administrative Support: data entry, supporting financial processes (invoice management), preparing documents and taking meeting minutes.

• Reception & Liaison: Acting as the first point of contact for internal and external enquiries, liaising with service providers and contractors.

• Event & Meeting Coordination: Setting up and scheduling meetings, booking travel, and organizing program-related events.

• Fleet & Safety Management: Overseeing program vehicles and processing logbooks.

• Office Management: Maintaining office systems and handling general administrative duties as required.

What you need to succeed

- Strong customer service skills, with the ability to liaise with people at all levels and de-escalate difficult interactions
- Excellent time management and ability to prioritise tasks
- A collaborative mindset—able to work independently and within a team
- A valid NSW Employee Working with Children’s Check
- A valid Driver’s licence – required for fleet management
- High level competency in working with figures and use of spreadsheets for budgets and data
- Accurate word processing and presentation skills - Word, Excel, PowerPoint

- Proven organisational skills and the ability to multi-task with attention to detail, accuracy and deadlines
- Excellent telephone and inter-personal manner
- A Certificate III in Business Administration (desirable)

Why Join Us?

• A meaningful career where your work directly impacts families in need

• Training and mentoring to support your professional growth

• Additional ex-gratia days on top of annual leave

• A welcoming and inclusive team culture

How to apply and to be considered for this opportunity you MUST

Click “Apply Now” and submit your resume along with a cover letter responding to the two targeted questions below (max. 2 pages):

TQ1: How have you demonstrated your ability to handle multiple priorities and meet deadlines?

TQ2: How do your skills in areas like customer service, teamwork, and problem-solving make you a good fit for this role?

If you have any questions, please contact Alex Sullivan from Uniting Talent Acquisition Team at 0466 801 *** or *********@uniting.org.

Applications close: 11:55pm, Sunday 7th December 2025

About Uniting

When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people making a real difference in the world around them. We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to Elders past, present and emerging, and to all First Peoples on whose lands we live and work.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

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