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Customer feedback specialist

Townsville
beBeeDetailOriented
Posted: 24 August
Offer description

We are looking for diligent individuals to visit retail outlets and report on store presentation, service, sales skills, and cleanliness. This work involves posing as a customer whilst making detailed observations about your experience, then completing an online survey about the experience.


Responsibilities:

* Pose as a customer and observe store presentation, service, and sales skills
* Complete online surveys about your experience


Requirements:

* Sharp observational skills and good memory
* Reliable and flexible
* Excellent communication skills and access to the internet

Surveys can take 10 minutes to 1 hour to complete. You will have the opportunity to provide valuable feedback to clients, helping them understand the experience they deliver to their customers.

The role offers a chance to contribute to the improvement of store experiences through genuine customer feedback.

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