The role is pro rata - 22.5 - 28 hour per week
TheVolunteer Coordinator is responsible for coordinating, supporting, andenhancing the volunteer journey from recruitment and onboarding throughengagement, development, and retention. The role will look for collaborativeapproaches and partnerships.
It willwork alongside the Head of People and Culture to deliver the VS Strategy. Therole ensures volunteers have a positive, meaningful, and well-supportedexperience that aligns with organisational goals and values. The rolewill strengthen relationships with external stakeholders to attract, recruit,and retain volunteers while maintaining high standards of safeguarding andgovernance.
Main duties of the job
* Recruit volunteers for a range of hospice roles, including patient-facing and retail and warehouse roles
* Work with internal teams and external partners to co-design volunteer roles that meet service needs
* Manage safe recruitment processes, including interviews, references, and required background checks
* Develop and deliver joint volunteer recruitment initiatives with partner organisations
* Identify new recruitment pathways, including community-based, education, and employer-supported volunteering
* Coordinate volunteer induction programmes, ensuring understanding of hospice values, boundaries, and confidentiality
* Act as the volunteer service contact for volunteers
* Promote volunteer wellbeing, reflective practice, and appropriate signposting for support
* Provide ongoing guidance to line managers and support problem-solving
Volunteer Experience & Retention
* Create a positive, inclusive, and respectful volunteer culture
* Monitor volunteer satisfaction and engagement
* Gather feedback and use insights to improve volunteer roles and experiences
* Arrange thank you events for volunteers including long service awards
Training & Development
About us
Wakefield Hospice, is committed to providing the highest level of symptom management and care for people who have advanced active, progressive and life threatening illness.
Wakefield Hospice is a purpose-built specialist palliative care unit that opened in April 1990 providing 8 single ensuite bedrooms and 2 four bed ward areas, a day therapy unit, bereavement support and education. Over the years the day care unit developed initially into a day therapy unit and ultimately into a drop-In centre providing therapies, information and care for patients, carers and bereaved families.
Job responsibilities
Partnership & Stakeholder Engagement
Collaborative Recruitment
Governance, Safeguarding & Quality
Monitoring & Impact
Person SpecificationExperience
* Working with volunteers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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