Hi, we're Jaywing.
We're a talented bunch of creatives and developers, designers, content makers, strategists, and technologists: our difference is our strength.
We're a talented bunch of creatives, developers, designers, content makers, strategists, and technologists. Our strength lies in our diversity: a unique blend of specialists who collaborate as one, constantly introducing fresh perspectives to the problems we solve. We strive to deliver highly effective, intelligent work. We scrutinise insight to find proof, create the best conditions for success, take risks that aren't risky, and leave nothing to chance.
And now, we're on the hunt for a talented Office Manager/Executive Assistant to join our buzzing (and flourishing) team
About The Role
You'll play a dual role: ensuring the smooth operation of Jaywing's offices and facilities in Sydney and Melbourne, while also providing high-level, confidential, and complex executive support to our CEO.
What You'll Be Doing
* Provide proactive clerical and administrative support to the CEO.
* Manage a complex, dynamic calendar and coordinate high-level internal/external meetings.
* Act as a key liaison across the business and with external stakeholders.
* Coordinate client events and pitch meetings, including catering.
* Process expenses and credit card reconciliations for the CEO and executive team.
* Arrange domestic and international travel (flights, accommodation, itineraries).
* Oversee onboarding logistics for new starters, including equipment and workspace set-up.
* Maintain stock of office supplies and stationery across all locations.
* Help coordinate and organise cultural initiatives (team socials, events, etc.).
* Liaise with contractors and service providers to ensure offices remain safe, clean, and operational.
* Manage relationships with building owners and managing agents.
* Act as Chief Fire Warden: keep emergency procedures up to date, oversee training, and manage annual evacuation drills.
What We're Looking For
We want a detail-oriented professional with exceptional communication skills, a proactive mindset, and proven ability to handle confidential information with discretion.
Key competencies include:
* Anticipates the needs of the CEO and broader business.
* High initiative to improve systems and processes without direction.
* Solutions-focused, calm, and adaptable under pressure.
* Strong organisational skills, juggling competing priorities with ease.
* Clear and confident communicator (written and verbal).
* High discretion when handling sensitive information.
* Efficient use of time, with a track record of meeting deadlines.
* Trusted relationship-builder with internal and external stakeholders.
* Reliable and thorough in completing commitments.
What We Offer
* Career development – we're committed to supporting your growth and aspirations.
* No blame culture – we encourage initiative and learning.
* Inclusive values – strong focus on diversity, wellbeing, and the environment.
* Hybrid working – around 3 days per week in-office, with flexibility
* Unique perks – stocked beer & wine fridge, impromptu team lunches, social activities, and an epic end-of-year party.
Extra benefits
* Remote working from another time zone (up to 8 weeks/year).
* Birthday leave.
* Annual wellbeing day.
If you're a passionate Office Manager/EA who thrives in a fast-paced, people-focused environment — juggling multiple tasks, managing priorities, and creating a thriving workplace culture — we'd love to hear from you.
Jaywing is proudly part of the Merchantwise Group.
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