Senior Operations Manager
The role of Senior Operations Manager is a key position within our business, responsible for ensuring the Green Leaves Commitments are embedded across a dedicated patch of Centres. This involves working alongside Centre Directors and teams to uphold these commitments, driving business outcomes, high performance, and accountability for results.
In this role, you will be responsible for overseeing around five to six centres across metropolitan Brisbane, bringing your vision for excellence and continuous improvement to what we do. You will also use your strong knowledge in Education and Care national regulations, National Quality Standards, and Early Years Learning Framework to ensure compliance and performance.
Key Responsibilities:
* Oversee operations across multiple centres to ensure compliance with national regulations and quality standards.
* Collaborate with Centre Directors and teams to develop and implement operational strategies that drive business outcomes.
* Provide guidance and support to Centre Directors and Educators to ensure they have the necessary resources and training to meet their roles and responsibilities.
* Develop and maintain relationships with internal stakeholders and external bodies within the sector to promote the interests of the business.
Requirements:
* At least 3-5 years of experience in a similar role.
* Hold a relevant qualification, such as a Diploma/Advanced Diploma in Children's Services or Bachelor of Education (Early Childhood).
* A valid Working with Children Check.
* Additional Child Protection Training, in line with section 162A of the Education and Care Services National Law and the Queensland Government.
* Strong leadership and commercial experience, with experience managing a group of Centre Directors highly desirable.
* Proven experience and ability to lead, motivate, and develop a team.
* A professional standard of written and verbal communication and interpersonal skills.
* The ability to self-manage time with broad and conflicting priorities.
* Relationships focus.
* Strong computer skills and systems knowledge across systems including Qikkids, CCSS, and ISS.
What We Offer:
* A dynamic and growing team environment where you can learn and grow with the business.
* A comprehensive induction and ongoing professional career development and support from a collaborative Senior Leadership and Operations team.
* A generous salary package based on individual skills and experience.
* A reward & recognition program designed to recognise above and beyond performance.
* A generous childcare discount.
* The chance to travel extensively to work hands-on with the teams out in the field.