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Part time customer service

Mackay
Telstra
Customer Services agent
Posted: 7 May
Offer description

Employment Type: Permanent

Closing Date: 30 Apr 2025 11:59pm


Job Title: Part Time Customer Service & Sales Consultant MACKAY

Job Summary

We're seeking a Retail Sales Consultant to deliver exceptional customer experiences through outstanding customer service. As a passionate and consultative team player, you will empower customers by identifying their telecommunications needs and providing tailored solutions.


About Telstra

Telstra is an iconic Australian brand with a global footprint, committed to building a connected future for everyone's success.

We offer a dynamic target-driven environment where tech-curious problem solvers can grow their careers within a market leader. Our teams focus on equipping employees with the latest technology and gadgets to support our customers in getting connected – faster, better, smarter.


Benefits for Our Team Members

We provide numerous benefits, including:

* Team performance-related commission, guaranteed for the first two months.
* Discounts of up to 30% on Telstra services.
* Ongoing training from management to enhance skills and career growth.
* A complimentary Telstra SIM card.
* Exclusive discounts across hundreds of brands and partners.
* 16 weeks paid parental leave for primary and secondary carers.


Your Role

You will work as a part-time Telstra Retail Consultant, continually trained on the latest cutting-edge technology and gadgets. Your progressive sales approach and consultative service skills will enable you to support and provide solutions for our customers.


About You

* You are skilled at building connections with various new and existing customers.
* You can quickly develop customized solutions for customers.
* You have a drive to reach and exceed sales targets and KPIs.
* You are eager to learn and grow within the role.
* You have experience in a customer-facing role.
* You enjoy working in fast-paced retail environments while maintaining excellent customer service standards.


Our Hiring Process

After submitting your application, you will undergo an assessment supported by our partner, HireVue. We welcome diversity and inclusion in our workplace and value individuals from various backgrounds and perspectives.

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