Job Title: Director, Territory-wide Transport Customer Service
In this pivotal role, you will be responsible for overseeing the delivery of exceptional transport service and driving improvements to enhance customer experiences.
Key Responsibilities:
* Ensure timely and responsive service delivery through a focus on continual enhancement and reforms.
* Lead strategic initiatives across the territory to boost customer satisfaction.
This is an exciting opportunity to make a lasting impact in the community and drive positive change.
What You Will Bring:
* Proven leadership skills with experience in customer service.
* Ability to implement process improvements and drive results-oriented initiatives.
* Strong communication and interpersonal skills with excellent problem-solving abilities.
Benefits Include:
* A permanent, full-time position offering stability and growth opportunities.
* The chance to work with a dynamic team dedicated to delivering exceptional results.
About the Role: This is a key appointment within our organization, and we are seeking an experienced professional who can lead our territory-wide transport customer service team. If you are a motivated leader with a passion for delivering exceptional customer experiences, please apply today.