Restaurant Manager – qualia, Hamilton Island
Hamilton Island is seeking an experienced and passionate Restaurant Manager to lead front-of-house operations at qualia, our award-winning luxury resort. This is a unique opportunity for a seasoned hospitality leader with a luxury hotel or resort background to oversee a diverse, multi-venue dining offering and deliver exceptional guest experiences at one of Australia's most prestigious destinations.
Nestled on the northern tip of Hamilton Island, qualia is home to multiple premium dining experiences, including two hatted restaurants, Pebble Beach and The Long Pavilion, alongside in-room dining and exclusive poolside service. In this role, you will work closely with the Food & Beverage Manager and Executive Chef to lead a sophisticated, multi-outlet operation, delivering seamless, world-class service across all guest touchpoints—from intimate dinners to bespoke events and weddings.
Why you'll love working with us
* Lead in luxury – be part of one of Australia's most prestigious multi-venue dining operations
* Live in paradise – work on the doorstep of the Great Barrier Reef
* Enjoy great perks – subsidised furnished staff accommodation, staff discounts inc. discounted gym membership
* Be part of a supportive team – join a vibrant hospitality community with strong career development opportunities
Where you'll make an impact
* Overseeing the daily operations of multiple outlets, including two hatted restaurants, in-room dining and poolside service
* Delivering exceptional, personalised service across a range of luxury dining experiences
* Managing reservations, guest preferences and bespoke service requests across all venues
* Leading, mentoring and developing a high-performing front-of-house team across multiple service styles
* Driving operational excellence through strong coordination with kitchen, stewarding and bar teams
* Overseeing the planning and execution of exclusive events, private dining and weddings
* Managing financial performance, including budgets, labour costs, forecasting and stock control
* Ensuring compliance with brand standards, service protocols, hygiene and operational procedures
What we're looking for
You're a confident and experienced hospitality leader with a background in luxury hotels, resorts or multi-venue dining operations. You bring a strategic, hands-on approach and thrive in delivering seamless service across varied outlets while maintaining exceptional attention to detail.
To be successful, you'll need:
* Proven experience managing multi-outlet food & beverage operations within a luxury hotel or resort environment
* Strong background in fine dining, à la carte and premium service styles
* Demonstrated leadership experience with a focus on team development and performance management
* Exceptional grooming, presentation and guest engagement skills
* Strong commercial acumen, including budgeting, cost control and revenue management
* Advanced problem-solving skills and the ability to perform under pressure
* Flexibility to work across varied shifts and rosters
* Minimum 12-month commitment with a desire to grow within the company
* Proficiency in Microsoft Office
* Current Driver's Licence (Essential)
* RSA Certification (Essential)
Highly regarded:
* WSET or Sommelier accreditation
* Experience in a Luxury Lodge, Michelin Star or Hatted restaurant
* of Hospitality Management or equivalent
* Certificate IV in Assessment & Workplace Training or equivalent
* International luxury hotel or resort experience
About Hamilton Island
Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.
Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.
A little island can do wonders – make your next career move one to remember.
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