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Call centre consultant

Adelaide
South Australia Police
Posted: 17 August
Offer description

South Australia Police

Job reference: 672589

Location: 5000 - ADELAIDE

Job status: Casual

Eligibility: Open to Everyone

Roles available: Part-time, Full-time, Casual

Come work with us and be a part of the SAPOL Blue Team in assisting our front-line police officers.

If you are:

* A team player with excellent organisational skills
* A natural leader and communicator
* An individual with high resilience and composure

Consultants apply a high level of knowledge of SAPOL's functions and activities within the Call Centre environment, using sound initiative and judgement in managing emergency and complex calls.

If you possess a high level of integrity, respect, and collaborate well with others, enjoy working autonomously while respecting cultural and social diversities, and are adept at interpreting and applying policies and procedures, this role is for you.


Benefits

* Flexible rostering with various shifts to fit your lifestyle
* Generous salary rate upon completion of training
* Opportunities for casual, term, or permanent roles
* Wellbeing initiatives, including onsite gym and Fitness Passport access
* A positive and diverse working environment
* Paid training
* Salary packaging options
* Career opportunities within the South Australian Public Sector


Special Conditions

* The incumbent must hold current Australian work eligibility and will be subject to background and criminal checks
* Availability to be rostered over 24/7, including weekends and public holidays; overtime may be required

Successful applicants will receive an ASO2 salary of $30.01/hour ($58,709 - $63,154/year) during a 5-week training course.

For more information about our hiring process, please visit our website.


Enquiries

Send inquiries to: SAPOL.CallCentreRecruiting@police.sa.gov.au


Application Instructions

Click 'Apply' to be directed to IWorkforSA for further application details.

All applications must be submitted online, including a two-page cover letter addressing the role's essential requirements, a current resume, and contact information for three referees, including your current manager.

External applicants must complete an RF2099 Pre-Employment Declaration Form and submit it with their application.

South Australia Police is committed to diversity, inclusion, and equal opportunity employment. Aboriginal and Torres Strait Islander peoples and individuals with disabilities are strongly encouraged to apply.

The public sector supports flexible working arrangements, including part-time options, and aims to create a diverse and inclusive workforce. We are also committed to providing reasonable adjustments for the recruitment process and workplace support.

Application closing date: 17/05/2026 5:00 PM


Flexibility Statement

The South Australian public sector promotes diversity and flexible working arrangements. Applicants are encouraged to discuss flexible options for this role.

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