- Maximum term opportunity until June 2026
- Part time – 19 hours per week
- Lavington, NSW location
About Red Cross
Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.
About the role
The Support Worker - Bilingual plays a vital role in assisting refugees and humanitarian entrants within the Humanitarian Settlement Program (HSP), particularly those with limited English proficiency, to support their successful integration into Australian society. Working collaboratively with HSP team members, this role provides essential, entry-level information and practical support to empower clients throughout their settlement journey.
Support may include assistance with education and employment, cultural orientation, and logistical help such as transport to appointments (including via public transport) and airport pickups. The role may also involve coordinating, supervising, and supporting volunteers. Importantly, the Support Worker contributes holistically to all aspects of the client’s settlement experience, helping to ensure consistent, person-centred support.
Fluency in Swahili is a mandatory requirement of this role.
What you will bring
- General office administration, time management and records management skills.
- Developed verbal and written communication skills.
- Developed communication and interpersonal skills.
- Sound understanding of issues affecting people impacted by migration, their vulnerabilities, needs and strengths.
- Ability to establish clear work boundaries.
- Sound understanding of Microsoft Office tools including Word, Excel and Outlook.
- Sound ability to apply established procedures, methods and guidelines.
Mandatory Requirements
A Working with Children Check and a current Driver’s Licence is require for this role
Benefits that act for you, while you act for humanity
Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a outstanding way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs.
Work/Life Flexibility: You can access flexible working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options
Career development: Access to ongoing learning, training, and development courses
Further information
This role is covered by the Social, Community, Home Care and Disability Services Award - Level 3.
To find out more about this opportunity please contact Chloe Van Wersch on 0426 287 289.
Applications close: 12th October 2025.
While we appreciate all interest in our organisation, we won’t engage with or accept candidates from agencies or consulting firms on this occasion.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.
Job Ref#12996
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.