Learning and Development Manager Job Description
Mercer Adelaide, South Australia is seeking a skilled Learning and Development Manager to join our team. This role will be based in Adelaide or Melbourne and involves designing, delivering and evaluating learning programs for colleagues.
As a Learning and Development Manager, you will work closely with the Administration and Claims leadership team to optimize and execute the Administration and Claims training strategy. You will be responsible for managing design, delivery and ongoing evaluation and maintenance of learning programs as part of colleague onboarding.
Key responsibilities include:
* Designing and implementing an annual learning and development strategy
* Developing and facilitating onboarding programs, including systems training, role-specific development sessions and IT setup
* Continually monitoring relevant materials to ensure they are up to date and reflect legislative and policy changes
* Working closely with the leadership group to identify capability skill gaps and build pathways to enhance performance through learning
* Conducting ongoing review of training programs and artefacts to continually support optimal engagement and learning outcomes
The ideal candidate will have a Cert IV in Training and Assessment, at least 3-5 years' experience in a Learning & Development Management role and experience within a learning and development training role within the financial sector.
Required Skills and Qualifications
* Cert IV in Training and Assessment
* At least 3-5 years' experience in a Learning & Development Management role
* Experience within a learning and development training role within the financial sector
* Demonstrated capability in design and delivery of content
* Confidence in facilitation and presenting to all stakeholders
* Exceptional knowledge in adult learning practices and frameworks
Benefits
* Professional development opportunities
* Interesting work and supportive leaders
* Vibrant and inclusive culture
Why Join Our Team
* We foster a culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
* Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being