️ We're Hiring: Food & Beverage Systems Support Analyst Location: Macquarie Park, NSW Employment Type: Full-time Industry: Facility Management, Information Technology Salary: Competitive Benefits Be part of something bigger. Be part of ISS. Join our high-performance IT Service Delivery team and play a key role in supporting mission-critical Food & Beverage systems across a dynamic, global organisation. If you're passionate about technology, thrive in a fast-paced environment, and have a knack for solving complex problems—this is your opportunity to shine. About the Role As the F&B Systems Support Analyst, you’ll report to the Technology Solutions Segment Lead and work closely with the Food & Beverage Solutions Manager. You’ll be responsible for supporting key applications including: Delegate ERP (Procure-to-Pay, Menu Management, Inventory) Point-of-Sale (POS) systems and EFTPOS/payment integrations Food Technology Systems Your day-to-day will include: Providing frontline support to operational and corporate users Supporting End-of-Month finance processes Monitoring system integrations and ensuring stability Assisting with upgrades, implementations, testing, and security remediation Creating and maintaining documentation and training materials Managing data and automation tools, identifying gaps and recommending improvements Why Join Us? Free onsite parking 4-minute walk to Macquarie Park Metro Flexible work arrangements Be part of a global leader in integrated facilities services Work with passionate professionals committed to excellence Competitive salary and career development opportunities What You’ll Bring We’re looking for someone with strong technical acumen and excellent communication skills. You’ll be a trusted partner across teams, vendors, and clients. Essential Skills & Experience: Proven experience supporting Delegate ERP Familiarity with ITIL or similar service/change management frameworks Basic understanding of Microsoft SQL and networking principles Strong documentation and training material creation Analytical mindset with experience handling large data sets Excellent time management and confidentiality Desirable Extras: Tertiary IT qualifications ITIL or other IT certifications Experience with scripting languages (PowerShell, Python, etc.) Exposure to integration technologies (APIs, middleware frameworks) How to Apply: Click on the 'apply' link and complete the online application. Our Commitment: ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA communities. We are committed to fair pay and a safe working environment. Learn more about ISS in Australia and New Zealand on our website. Please note: No agency applications are accepted