Customer Service Representative Job Description
This role offers an exciting opportunity to make a positive impact on customers' lives by providing exceptional service and creating a welcoming atmosphere.
* Main Responsibilities:
* Deliver outstanding customer experiences and assist customers in finding products that meet their needs.
* Meet key performance indicators (KPIs) and contribute to store success.
* Assist with visual merchandising to maintain a visually appealing store environment.
* Promote extensive knowledge of candles and homeware to guide customers.
* Maintain a well-presented store and collaborate with team members to foster a positive work environment.
About the Ideal Candidate
* A passion for exceeding customer expectations and creating memorable experiences.
* An effective team player who works collaboratively with others.
* A motivated individual with a can-do attitude and willingness to go above and beyond.
* A commitment to continuous learning and growth.
* Energetic, positive, and able to bring a spark of fun to customer interactions.
Benefits Package
* A generous employee discount on candles and homewares.
* The opportunity to participate in our monthly bonus program.
* A supportive environment focused on growth and development.
* Career opportunities to help you shine.