Senior Leadership Role
This senior leadership role offers an exciting opportunity to guide the NT Workers Compensation function.
The successful candidate will report to the General Manager and be part of the Senior Leadership Team, driving expansion and transformation to position us as market leaders with a focus on continuous growth.
Key Responsibilities:
* Culture Development: Drive and enhance a culture that ensures high levels of staff engagement and satisfaction, aligning with organisational values;
* Talent Management: Develop and implement talent plans to ensure the right people are in the right place at the right time to meet strategic and operational requirements;
* Performance Enhancement: Manage employee performance by establishing clear goals and expectations, tracking progress, providing timely feedback, and addressing performance deficiencies promptly;
* Client Relationship Building: Build strong, effective, and collaborative relationships with clients to ensure successful contract management;
* Leadership and Team Management: Lead the NT Workers Compensation branches and its employees, with a strong focus on client relationships and operational excellence;
* Strategic Planning: Design, develop, and implement strategic plans that support the business vision and goals, and effectively communicate these plans to staff;
* Operational Excellence: Establish and maintain a departmental structure and operating model that supports superior operational performance for NT injured workers and employers;
* Continuous Improvement: Drive a continuous improvement approach to identify efficiency opportunities and technological enhancements that deliver improved outcomes and customer experiences;
* Legislative Support: Support the effective implementation of legislative reform;
* Risk Management: Actively identify and mitigate key business risks within the business unit;
* Financial Management: Develop and successfully manage budgets and forecasts;
* Collaboration for Growth: Collaborate with GB's Client Services and Business Development functions to attract and retain NT clients and drive growth.
GB is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply.