Job Description
We are seeking a highly skilled Food and Beverage Operations Manager to lead our food and beverage operations within the outlet and on the event floor.
This dynamic role requires strong leadership, strategic thinking, and a passion for delivering exceptional customer experiences.
The successful candidate will have:
* Previous experience in a Food and Beverage Management role, ideally within a hotel or high-volume establishment.
* Strong knowledge of food and beverage trends, cost control, and service excellence.
* Exceptional leadership and communication skills, with the ability to motivate and develop a diverse team.
* Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment.
* A genuine passion for guest satisfaction and a commitment to quality.
In this role, you will be responsible for:
* Leading and managing all food and beverage operations, including restaurant, bar, and room service.
* Developing and implementing innovative service standards that enhance the guest experience.
* Collaborating with the Head Chef to create exciting menus that reflect current trends and guest preferences.
* Monitoring and controlling budgeted food and beverage costs while maximizing profitability.
* Ensuring compliance with health and safety regulations and maintaining impeccable hygiene standards.
* Training, mentoring, and inspiring a diverse team to deliver exceptional service.
* Gathering and analysing guest feedback to drive continuous improvement and satisfaction.
* Working closely with hotel management to align operational strategies with the vision for the refurbished venue.
We offer a range of benefits, including:
* Employee benefit card offering discounted rates at Accor properties worldwide.
* Access to learning and development programs through Accor Academies.
* Career advancement opportunities within Mercure Perth and globally across Accor's extensive network.
* Opportunity to make a difference through our Corporate Social Responsibility initiatives.
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.