Optus is seeking a Triage Analyst Customer First in Melbourne, Australia for a 6-month secondment. In this role, you will lead incident management and ensure a positive customer experience. Your responsibilities include overseeing incident tracking, conducting triage and analysis, as well as supporting the Incident Response Lead with documentation. Candidates should bring knowledge of Telecommunications regulations and experience in Project Management. Optus offers competitive remuneration, flexible working arrangements, and a vibrant office environment.#J-18808-Ljbffr