Overview
3 x Business Analyst positions for business-critical project
12-month fixed-term contracts, likely to be extended
Hybrid working workplace with free Myki provided
V/Line is experiencing significant growth. We’re delivering more services, more trains, cheaper fares, and major projects.
With more than 3,700 weekly train and coach services, an expansive freight network and vast rail infrastructure, millions of Victorians depend on us every day. You could be one of our 2,500 committed team members who are up to the challenge.
Our new Business Analysts will collaborate with HR, operations, and other stakeholder groups to capture requirements, map current and future processes, and support user experience design. They will work with internal SMEs and external vendors to guide system configuration, integration, and testing.
Possessing a high level of ownership and proactivity, you’ll play a pivotal role in ensuring system outcomes are aligned with both user needs and strategic objectives.
Responsibilities
- Collaborate with HR, operations, and other stakeholder groups to capture requirements and map current and future processes.
- Support user experience design and work with internal SMEs and external vendors to guide system configuration, integration, and testing.
- Ensure system outcomes are aligned with user needs and strategic objectives through a high level of ownership and proactivity.
Qualifications
- Demonstrated experience leading business analysis activities for complex HCM, HRIS or Workforce Management system implementations.
- Proven ability to build trust and facilitate collaboration with cross-functional stakeholder groups including HR, operations, Payroll IT, and executive leadership.
- Demonstrated accountability for capturing, refining, and ensuring successful delivery of business and system requirements across project phases.
- Skilled in understanding and documenting current and future state end to end processes, creating user personas and journey maps, and translating operational needs into system functionality.
- Experience partnering with external software vendors and implementation partners to support system configuration, data mapping, testing, and issue resolution.
- Proficient in maintaining accurate and up-to-date business requirements, risk logs, traceability matrices, and decision registers.
- Able to contribute to test script creation, coordinate UAT activities, and facilitate defect resolution with SMEs and vendors.
- Tertiary qualifications in Business/Information Systems or IT related discipline (highly desirable).
- Demonstrated experience working within the Transport industry (highly desirable).
Benefits
- Salary for this position is commensurate to the successful candidate’s aligned skills and experience to the position.
- In addition to free Myki travel, we offer:
- Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
- Huge potential – We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
- Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
- Collaborative team – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.
- Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.
How to Apply
Please use the ‘Apply’ button to submit your application, including a cover letter addressing the key criteria (About you) and a current resume.
The recruitment and selection process may include aptitude assessments, behavioural and/or technical interviews and employment references.
Successful applicants will be required to undergo pre-employment screening including, probity (police) checks, medical assessment, and Australian entitlement to work. Employees of V/Line are required to maintain a valid Working with Children Check Victoria (Employee) for the duration of employment.
Remuneration for this position will be in line with the V/Line Rail Operations and Administrative Employees Agreement 2023 / Asset Management Enterprise Agreement 2023.
V/Line is an equal opportunity employer. We are committed to providing an environment of mutual respect and we welcome applicants from any background. We value diversity and are continuously working towards creating a flexible and inclusive environment that is representative of the Victorian community.
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