The Alto Group is a family‐owned and operated organization with over 600 employees, which has been serving the motoring needs of the local community for over 60 Years.
We are looking for an experienced Warranty & Vehicle Repair Specialist with exceptional skills to work at our multi‐franchised dealership in Pennant Hills, representing our European & Japanese brands.
Reporting to the General Manager you will be in charge of ensuring all warranty claims relating to the service and repair of vehicles are processed with a high degree of efficiency and accuracy.
In this role you will be responsible for:
* Compiling and completing warranty claims ensuring adherence to guidelines set by the manufacturer and the Alto Group within required timelines
* Keeping valid, current, and legible records of all claims submitted
* Maintaining warranty storage of return parts and returning all parts requested
* Utilising technical mechanical knowledge & experience to advise and manage motor vehicle warranty and service activities for the Alto Group
* Preparing warranty claims, journals & reconciliation summaries in accordance with strict individual manufacturer supplier requirements
To be successful in this role you will need to have the following:
* Previous experience within a Warranty Specialist role
* At least five (5) years of relevant motor industry experience
* Experience with European brands
* Technical motor vehicle repair and parts knowledge would be well regarded
* Excellent attention to detail
* Operate with a high level of integrity
* Work in a team environment with a "Can Do" attitude.
In return we will offer:
* Salary: $70,000 to $80,000 per year
* On the job support from experienced warranty team and management across our group
* A positive and supportive environment with opportunities for career progression
The position is full time working Monday to Friday. We're looking for enthusiastic and motivated people to join our team.
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