Transform Your Career as a Client Relations Expert
Job Description:
We seek a seasoned professional to drive business growth, build lasting relationships with clients, and deliver exceptional service across various industries.
* Develop and execute customized account strategies aligned with customer objectives.
* Establish strong connections with key stakeholders, fostering trust and loyalty.
* Conduct thorough customer reviews and provide actionable insights to inform business decisions.
* Collaborate internally to resolve service issues and enhance the overall customer experience.
* Identify opportunities for cross-selling and expanding service offerings across business units.
* Monitor account performance, utilizing CRM tools to optimize forecasting and minimize disputes.
Requirements:
* Minimum 3 years of experience in client-facing sales or account management roles.
* Proven track record of working with complex accounts, preferably in logistics or transport.
* Strong analytical skills, with proficiency in Excel.
* Confidence in preparing and delivering presentations and business reviews.
* Tertiary qualifications in Business, Sales, Marketing, or a related field (preferred).
About Us:
We are an Australian-owned transport and logistics company committed to innovation and sustainability. Our vision is to become an industry leader by 2030.