Administration Officer Level 2 - Targeted
Together, we make every birth experience safe, seamless, and special.
Employment Type:
Permanent Full Time
Position Classification:
Administration Officer Level 2
Remuneration:
$64,****** - $66,****** + 12% Super + Salary Packaging
Hours Per Week:
38
Requisition ID:
REQ
Closing Date:
Monday 17th November
Location:
John Hunter Hospital | Awabakal Land
Targeted group:
This position is open to all individuals, but is specifically targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act ****. Aboriginal or Torres Strait Islander applicants are encouraged to apply and must demonstrate their status in addition to meeting the selection criteria.
About The Role
An exciting opportunity to join the Birth Suite Team at John Hunter Hospital, providing essential administrative support to the Emergency Maternity Service and, when required, to the Birth Suite administration team. This vital frontline role supports women and families accessing emergency maternity care, ensuring their experience is welcoming, professional, and compassionate. Working collaboratively with a multidisciplinary clinical team, you will help deliver efficient, coordinated, and high-quality care.
Key Responsibilities
Welcome and assist women and families attending the Emergency Maternity Service.
Answer and direct incoming phone calls with professionalism and empathy.
Accurately enter and update patient details in hospital administrative systems.
Maintain filing systems and process paper-based medical records promptly.
Provide administrative support to the clinical and Birth Suite teams as required.
Contribute to a seamless, high-functioning service environment.
About You
We are seeking a motivated, detail-oriented individual who thrives in a busy, team-based environment and is passionate about delivering exceptional service to patients and staff alike.
To Be Successful In This Role, You Will Have
Outstanding customer service skills.
Excellent time management and prioritisation abilities.
Strong communication and organisational skills.
A team-focused attitude and a willingness to learn.
What We Can Offer You
Competitive salary and benefits package.
4 weeks annual leave (pro-rata for part-time employees).
Paid parental leave (for eligible employees).
Salary packaging options – up to $11,600 plus novated leasing.
Fitness Passport for health and well-being – discounted gym options for you and your family.
Employee Assistance Program (EAP) for staff and family members.
Additional Information
An eligibility list will be created for future permanent full or part-time and temporary full or part-time vacancies. For role related queries or questions contact Annette Steele at
Our commitment: We are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. For confidential support to ensure an equitable, barrier-free application process contact HNELHD-
Applicants will be assessed against the essential requirements and selection criteria contained within the position description. For assistance addressing selection criteria visit: The Stepping Up website is a resource designed to help Indigenous job applicants apply for positions in NSW Health. For more information, visit:
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD****_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging and Benefits Overview
Salary packaging is beneficial to most Hunter New England Health employees and may increase your take-home pay. It can cover a range of personal expenses including novated vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS at or *************.
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