An exciting opportunity exists for an IT Desktop Support Officer to support mining operations and production systems.
This role is critical in maintaining IT services, ensuring system availability, and supporting a variety of technologies including Mining production systems.
Key Responsibilities
Manage ServiceNow calls to ensure SLA compliance
Provide desktop and infrastructure support across mining environments
Support and maintain production systems.
Assist with communications networks and virus response
Contribute to scheduled infrastructure upgrades and project work
Maintain and share knowledge through the ServiceNow knowledge base
Required Qualifications
3+ years' experience in second-level IT desktop support
Mining industry experience (essential)
Knowledge of mining production systems such as CAT, AHS etc
Solid knowledge of Windows 10, Microsoft Office and Windows Server
Ability to troubleshoot and resolve hardware faults
Knowledge of Cisco networking (desirable but not essential)
Exposure to MS Azure and Office 365 is advantageous
Apply Now
If you match the selection criteria and are interested in finding out more about the position, please click the "APPLY NOW" button below and attach your C.V (in word).
For a list of all vacant positions, please see our website
Alternatively, for a confidential conversation, contact Jane Saxby on 0456 372 202
Submit your details and attach your resume below.
Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.
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📌 It Desktop Support Officer - Mining...
🏢 Talent International
📍 Western Australia