Quality Manager - Residential Aged Care (Multi-Site Position, based in North Melbourne)
Salary: Up to $150,000 + super
Benefits Include:
* Executive-level influence across four facilities
* Supportive and engaged senior leadership team
* Autonomy to lead and shape the quality function
* Travel allowance/support for regional visits
* Opportunity to drive sector-leading compliance under the new standards
* Long-term career progression within a growing organisation
Location: Multi-site role across four residential aged care facilities (regular travel to regional Victoria required)
Lead Quality. Shape Governance. Drive Accreditation Success.
This is a strategic leadership opportunity at a critical time in aged care reform.
With the implementation of the Strengthened Aged Care Quality Standards and upcoming re-accreditation cycles, our client is seeking a highly experienced Quality Manager with deep, practical expertise in residential aged care compliance, governance, and accreditation readiness.
You will be the organisation's subject matter expert - guiding four facilities through regulatory reform, strengthening governance frameworks, and embedding sustainable quality systems that stand up to scrutiny.
The Role
Reporting to the executive team, you will take full ownership of the quality and compliance portfolio across four residential aged care homes. Your responsibilities will include:
* Leading organisation-wide readiness for accreditation under the Strengthened Aged Care Standards
* Conducting comprehensive internal audits and gap analyses aligned to legislative requirements
* Translating regulatory updates into operational systems and measurable action plans
* Driving continuous quality improvement initiatives with clear KPIs
* Strengthening clinical governance and risk management frameworks
* Preparing and presenting detailed quality and compliance reports to Board and senior leadership
* Leading responses to audit findings, regulatory reviews, and improvement notices
* Embedding a proactive compliance culture across all sites
This is a visible, high-impact role requiring strong regulatory knowledge, executive presence, and the ability to influence at all levels.
Essential Requirements
To be considered, you must demonstrate:
* Current AHPRA registration as a Registered Nurse
* Minimum 5+ years' experience in residential aged care in a quality, compliance, governance, or senior leadership capacity
* Proven experience leading successful accreditation cycles within Australian residential aged care
* Expert knowledge of the Strengthened Aged Care Quality Standards, Quality Indicators Program, and aged care governance frameworks
* Strong understanding of current aged care legislation, policies, and regulatory requirements
* Demonstrated experience conducting structured internal audits and implementing measurable improvement initiatives
* Experience presenting at Board, Clinical Governance, Food Focus, and leadership meetings
* Ability to lead and support teams through significant regulatory and cultural change
* Flexibility to travel regularly between metropolitan and regional Victorian facilities
Who You Are
You have personally led accreditation outcomes, built governance frameworks, improved audit performance, and coached operational leaders to lift standards sustainably. You are confident engaging with regulators, influencing Service Managers, and holding teams accountable while maintaining a supportive leadership style.
Above all, you are passionate about delivering safe, high-quality, person-centred care for older Australians.
If you are a high-performing aged care quality leader ready to take ownership of a multi-site portfolio and drive meaningful reform, we want to hear from you.
Apply now by submitting your CV to dara.herlihy@cmr.com.au or click Apply Now