We're excited to invite you to a place where your passion truly matters. As a Retail Sales & Service Consultant at Optus Cessnock, you're not just a part of our team – you're the heart and soul of our customer's experience.
Worried about experience? Relax, we've got a whole team dedicated to nurturing your growth. From day one, we're here to support you with comprehensive training that turns your curiosity into confidence.
But here's the best part: it's not just about the job, it's about the journey. We're not just offering some great incentives – we're offering a chance to shape your future. Your hard work won't go unnoticed. We're all about celebrating wins, big and small. And guess what? Advancement isn't a distant dream; it's a reality here. Your journey with us isn't just about where you start, it's about where you can go.
We're looking for someone for 15-30 hours per week. Ideally, you'd be available for shifts on weekends, as well as during the week.
Why Choose Optus?
Competitive Compensation: Enjoy a competitive hourly rate and the potential to earn performance-based incentives. Your dedication and growth will be rewarded as you contribute to our team's success.
Supportive Environment: Work alongside a collaborative team of professionals who share your passion for technology and customer service. We foster an atmosphere where your ideas are valued, and your potential is limitless. We are a TEAM.
Comprehensive Training: Experience isn't necessary – we provide ample training to help you thrive. Join a learning-focused environment that equips you with the skills you need to excel.
Perks: Access to the latest devices in technology with a discount to your Optus services plus loads more
Job Description:
As a Retail Sales & Service Consultant at Optus Cessnock, you'll embody the essence of our customer experience. Your positive attitude, curiosity, and genuine love for people will shine through in every interaction, creating memorable moments for our customers.
Key Responsibilities:
Customer Engagement: Your natural charisma and interest in people will set you apart. By actively listening and engaging in meaningful conversations, you'll uncover each customer's story, needs, and preferences.
Tailored Solutions: Leverage your training and product knowledge to provide personalized solutions. Through thoughtful questions, you'll guide customers to the best products and services that match their communication requirements.
Learning & Development: Embrace the opportunity to learn. Our comprehensive training program will empower you to build your skills, enabling you to confidently engage with customers and deliver exceptional service.
Team Collaboration: Thrive in a dynamic team environment where cooperation is key. Your adaptable nature and flexibility will enable you to seamlessly adapt to changing priorities, contributing to a collective goal of elevating the customer experience.
Catalyst for Change: Infuse your energy and passion into the team. Encourage innovative thinking, and actively participate in discussions to drive growth and progress.
Qualifications:
Skills: Outstanding interpersonal skills, a positive mindset, and a keen interest in technology and customer interaction.
Join the Optus Community Today
If you're a charismatic and curious individual with a passion for learning and connecting, we invite you to embark on this exciting journey. Apply now and be part of a team that's dedicated to delivering exceptional customer service and fostering your personal growth.
Unleash Your Potential with Optus