As a Medical Administrator, you will play a vital role in the success of our team. We are seeking a highly skilled and experienced professional to provide exceptional administrative support to patients with heart and cardiovascular conditions.
This is an exciting opportunity to work in a dynamic and supportive environment where you can thrive and develop your skills. You will be responsible for providing a high-quality reception and administrative service to our practice and its patients.
Key Responsibilities:
* Provide efficient and effective administrative support to patients and healthcare professionals.
* Manage patient records and ensure accurate and timely processing of paperwork.
* Communicate effectively with patients and staff via phone, email, and in-person.
* Perform billing and receipting tasks, including Medicare and DVA billing.
* Process daily banking and reconcile accounts.
* Book and reschedule patient appointments for testing and consulting.
* Distribute medical records and patient information as required.
* Respond to patient enquiries and emails.
Requirements:
* Demonstrated ability to provide excellent patient care and customer service, ideally in a medical/healthcare environment.
* Strong organisational and communication skills, with the ability to efficiently work as a proactive member of a multi-disciplinary team.
* Experience in medical administration, preferably in a fast-paced environment.
* Exceptional phone manner and ability to handle a high volume of patient enquiries.
* High attention to detail and ability to adapt in a dynamic environment.
* Positive and proactive attitude to help and improve.
Benefits:
We offer a range of benefits to support your career development and well-being, including:
* A competitive salary package
* Flexible working hours
* Professional development opportunities
About Us:
We are a leading provider of cardiology services in Australia, with a commitment to delivering exceptional patient care and outcomes. Our team is dedicated to creating a positive and supportive work environment that values diversity and inclusion.