The Medical Administration role is an excellent opportunity to provide high-quality support in a medical setting.
About the Role
* Provide administrative assistance to ensure efficient workflows across clinics.
* Clinic & practitioner coordination: act as a key point of contact between patients and clinicians, managing communication, appointment scheduling, and reducing the risk of booking errors.
* Diverse administrative duties: handle tasks including filing, scanning, patient correspondence, and clinician requests, ensuring all work is completed accurately and in a timely manner.
* Monitor clinic operations closely and escalate any issues or concerns to the relevant authority for fast resolution and continuous support.
About You
* Relevant qualifications & experience: you'll bring qualifications in Health Service Management or Administration and/or proven experience in a medical clinic setting, with a strong understanding of clinic operations and patient-focused care.
* Familiarity with medical admin procedures: you have hands-on experience supporting clinicians and working within a busy medical administration team, managing day-to-day needs with professionalism and efficiency.
* Effective communication & team collaboration: you're an excellent communicator who contributes to a well-organised team environment, helping ensure daily operations run smoothly for both staff and patients.
* Proactive and patient-focused: you actively manage patient expectations, support colleagues with daily tasks, and consistently aim to enhance the overall patient experience in line with clinician goals.
* Organisational skills & attention to detail: your organisational skills and high attention to detail ensure all administrative tasks are completed accurately, whether you're working independently or as part of a large, dynamic team.
About St Vincent's Health Australia
We are a leading provider of health and aged care services, operating public and private hospitals, residential aged care, community and virtual care, and outreach programs. Our mission is to provide better and fairer care to all, including those most at-risk in our community.