Retail business manager

Store Leader

Lead and develop a multi-skilled team across retail and salon. Access extensive product knowledge and operational training. Create exceptional customer experiences across multiple service areas. Drive business growth through effective coaching and mentoring.
* Guide store operations across multiple streams
* Coach and develop team members to achieve their full potential
* Drive sales growth through leadership
* Ensure exceptional customer service across all areas of the business
* Implement visual merchandising and marketing initiatives
* Maintain store presentation and stock management
* Create a positive, inclusive culture focused on results


Requirements

We're looking for a passionate leader with 3+ years of industry experience, proven leadership skills and strong ability to coach and develop team members. A keen interest in the beauty industry is essential. Previous hair industry experience is beneficial but not required.


Key Responsibilities

Leadership: Lead and motivate a team of beauty professionals to deliver exceptional customer experiences and drive business growth
Operations: Manage store operations, including visual merchandising, marketing, and stock management
Team Development: Coach and develop team members to achieve their full potential and meet business objectives


What Makes a Successful Candidate

A successful candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with team members and customers. They will be proactive, flexible and able to adapt to changing circumstances.