Contract type: Service Support Administrator
Schedule: Full-Time
Country: Australia
Are you an experienced Administration Assistant, with at least 2 years of administration experience, who can support our service team through initiative-taking and efficient work practices?
Equans, a leading provider of technical services across Australia & New Zealand, and globally, is seeking a dynamic and experienced Administration Assistant to join our Mechanical and Fire Protection Services team at our Osborne Park, WA office.
While exposure to multi-service, facilities management, and/or maintenance business is preferable, it is not required.
You will have strong communication skills, sound experience producing invoices, proficiency in Microsoft Excel, and the ability to learn and adapt to other computer systems and programs.
About Us
Equans Australia and New Zealand delivers multi-disciplinary technical solutions and facility management services, aiming to provide superior value to stakeholders through an integrated facilities and project management approach. Find out more about Equans ANZ by visiting equans.com.au.
What You Will Be Doing
* Invoicing
* Processing purchase orders
* Assisting with technician scheduling
* Liaising with suppliers, contractors, customers, and technicians
* Answering phones and providing exceptional customer service
* Providing administrative support to the Operations Manager
* Following up on outstanding work and invoices
* Managing workflow within customer portals
What We Offer
Role Specific
* Full-time permanent position, 38 hours per week
* Flexible hours for the right candidate, including options for 30 hours across 4-5 days, accommodating school hours if needed
* Life Insurance through TAL Life Limited
* Employee Assistance Program
* Salary Packaging & Novated Leasing
* Collaborative and inclusive work culture
Employee Discounts
* Discounts on Private Health Insurance with Medibank
Learning & Development and Recognition
* Online Learning via 'My Hub'
* Supportive leadership
* Opportunities for continuous improvement
* Recognition of Service Awards
* Employee Referral Bonus
Leave Options
* Purchased Leave
* Additional Paid Parental Leave
* Study leave
* Volunteer leave
What You Need
* The ability to learn quickly
* Confident, initiative-taking attitude
* Effective communication with clients, colleagues, and technicians
* Openness to learning new computer systems/programs
* Intermediate to advanced MS Office skills
* Experience with Pronto (highly desirable)
* Excellent written and verbal communication skills
* High standards of customer service
* Strong organizational skills and attention to detail
* Experience in a fast-paced administration role
* Self-motivated with a drive to meet deadlines
Next Steps
If interested, please apply with an up-to-date resume.
Note: Only applicants with full, unrestricted working rights in Australia will be considered.
Equans is an EEO employer committed to fairness, respect, and equal opportunity.
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