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Customer service team member - receptionist

Coffs Harbour
Bunnings Group
Customer Services agent
Posted: 9 April
Offer description

Role Overview

You'll support our store by managing enquiries, assisting with administration, and creating a positive experience for everyone who walks through the door.

Responsibilities

* Provide customers with the best experience across the store
* Manage stock efficiently while keeping the workspace clean and tidy
* Serve customers at checkout registers with a smile
* Assist with general administrative tasks as needed
* Support a team that is inclusive, supportive, and community‐focused

Qualifications / What We're Looking For

* Genuine passion for customer experience with energy and enthusiasm
* Ability to approach, connect and confidently interact with customers
* Enthusiasm for learning about products and services and readiness to help across different store areas
* Integrity, safety awareness and dedication to doing your best
* Availability to work flexible hours, including late nights, early mornings and weekends

Benefits

* Team discount at Bunnings and other Wesfarmers brands (Kmart, Target, Officeworks)
* Free standard OnePass membership
* Access to over 100+ exclusive team member benefits across health, shopping, travel, stay, wealth, work and leave
* 12 weeks paid parental leave, regardless of gender
* Annual festive gifts, discounted food and drinks at the Bunnings Cafe, and opportunities to travel with store teams

Compensation

Adult pay rate for candidates 18 years of age and above: $28.64 per hour.

EEO Statement

We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply. Please note, you must be 15 or over to apply for a role at Bunnings.

Background Checks

If you are offered a role with us, background checks may be required, including police, employment, medical and qualification checks. If a police check returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.

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