Job Description:
This role is an opportunity to work as a key representative for our company, focusing on the Nelson Bay and Forster areas. The successful candidate will be responsible for coordinating and performing various activities within their designated area, including assisting in sales and business strategy and fieldwork.
Key Responsibilities - Field:
* Minimize call-outs through proactive maintenance and asset management.
* Meet routine contracted maintenance targets.
* Reduce unit shutdown time with proactive ordering and estimates for the sales team.
* Coordinate and complete all repair work with customers and subcontractors in your area.
* GrowCount your business through strong customer relationships and trust.
* Meet safety requirements through Field Audits and subcontractor management.
* Organize and be part of the after-hours call roster.
Key Responsibilities - Office:
* Manage routine maintenance schedules to ensure contracted obligations are met.
* Deliver and execute repairs budget and new business targets within your area.
* Ordering parts, raising Purchase Orders (POs), and receiving orders for all parts/equipment within your area.
* Promptly responding to customers' needs and concerns with positive outcomes.
* Attend customer meetings and provide technical expertise as required for your area.
* Proactively supporting 3rd party consultants through tender walkthroughs and consultants' reports.
* Assisting Sales teams on new equipment tenders, modernization projects, and service repair projects.
* Provide proactive reports on your area to management.
* Assist the region with smart and fast ideas to improve business outcomes both internally & externally.
Requirements:
* Hold an NSW Electrical license.
* Trade qualifications as an Electrician/Fitter/Mechanic with additional studies in Electronics will be preferred.
* Solid IT capability and good experience in leading teams.
* Current driver's license with good driving record.
* Demonstrated business acumen skills and the ability to support Sales teams effectively.
* Good written and verbal communication skills.
* Demonstrated experience in end-to-end project management.
* Strong influencing and negotiation skills.