Job Title: Senior Care Professional
Care Team Leaders are responsible for leading and managing a team of care staff to provide quality care to clients in the Geraldton area and surrounding regions.
Key Responsibilities:
* Lead and manage employees to ensure best practice is followed and compliant with required policies and procedures.
* Manage and document employee performance issues.
* Lead and promote a safe work culture to reduce safety incidents and lost time injury.
* Maintain inclusive and effective communication with the team to ensure employees are aware of pertinent information.
* Ensure new employees have been provided with adequate knowledge of their role and responsibilities.
* Manage and authorise weekly/fortnightly timesheets.
* Respond to employee and client queries to ensure consistent and effective outcomes for service delivery.
* Allocate suitable resources and implement support plans to ensure quality care is delivered.
* Document, report and action hazards and incidents to ensure safe work procedures are followed.
* Ensure the integrity of client documents and reports are correct, maintained and delivered.
About You:
The ideal candidate will have a strong background within the Aged Care Industry. In addition to this, candidates will be able to demonstrate the following experience, skills and attributes:
* An understanding of healthcare within a community environment.
* Demonstrated experience in leading a team to achieve outcomes.
* Well-developed communication and interpersonal skills to develop effective relationships, promote services and resolve client/staff issues.
* Decision making and problem-solving skills to innovatively manage the provision of service delivery.
* A demonstrated empathetic and flexible approach to manage the sensitivities of client and employee issues.
* Time management and organisational skills to effectively plan and prioritise work tasks.
* Knowledge of service provision, allocation and compliance with contractual obligations.
* Knowledge of manual handling principles with the ability to train others.
* A Certificate III in Community Support Services is desirable or minimum two years industry experience and a willingness to obtain Cert 3.