Customer Service Professional
We are seeking a Customer Service Representative to join our team!
* Support customers via phone by answering general inquiries, filing new service requests, and following up on existing ones.
The primary goal of this role is to provide exceptional customer support, meeting key performance indicators (KPIs).
About This Role
1. This position requires strong communication skills to interact with various stakeholders.
In this capacity, you will be responsible for:
1. Fulfilling all inbound merchant services over the telephone in line with established procedures.