About the Role
* Reporting to the Director – MarComs (Australia & New Zealand), the Senior Internal Communications Manager leads internal communications within Australia.
* This position requires a deep understanding of business objectives and organisational dynamics, as well as the ability to collaborate with a wide range of stakeholders across diverse areas of expertise, including global MarCom (central and shared services) teams. In this context, strong interpersonal skills are essential.
* In this role, the Head of Internal Communications owns the local internal communications strategy and contributes to shaping the global strategy with local insight. Bringing deep local intelligence and market understanding, they act as the primary connection to the regional and trusted advisors to the business.
* Empowered to deliver impact, they connect global direction to local priorities and opportunities.
What You'll Do
* Translate strategy into engaging employee experiences, bringing to life global initiatives in the region, creating clear, consistent communications that build pride and belonging.
* Lead local projects, mandates, events, and internal communication activities with significant impact across Australia.
* Design, implement, and evaluate strategies, campaigns, and communication plans aligned with best practices at the Australia-level.
* Build strong and effective relationships with stakeholders to provide expert advice on internal communications. Specifically, you'll provide strategic communications support to the Regional President for Australia.
* Advise and support business sectors on strategic mandates, ensuring proper positioning, planning, execution, and follow-up.
* Promote an agile, proactive, and personalised communication approach that aligns with employee needs, in collaboration with global and shared services teams.
* Identify and analyse issues, address key challenges, conduct diagnostics, and provide recommendations to relevant stakeholders.
* Represent the Marketing and Communications Australia team on various initiatives, particularly in the context of acquisition and integration activities, in collaboration with global and central teams as well as key stakeholders in the business.
* Collaborate with central MarCom teams to review and enhance internal communication tools and channels, ensuring they are adapted to the operational realities and needs of employees and support regional internal communication objectives.
* Play a key leadership role in managing the communications in the event of a crisis.
* Work closely with members of the regional, global and shared Marketing and Communications teams.
What You'll Bring to WSP
* 10+ years of professional experience in internal communications, in large organisations (professional services preferred).
* A university degree in communications or a related field, combined with relevant experience in communications.
* Strong proficiency in the English language, spoken and written.
* Proven experience in implementing internal communication strategies in dynamic and evolving environments.
* Demonstrated ability to collaborate with key stakeholders and influence senior leaders.
* Exceptional writing skills, with the ability to craft content that effectively resonates with target audiences.
* A high level of professionalism and integrity when working with leadership on confidential and sensitive communications.
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