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Programme and service delivery manager

Macleay Island
beBeeCustomerCentric
Delivery Manager
Posted: 6 December
Offer description

Job Role Overview

The Assistant Centre Manager position plays a pivotal role in ensuring the seamless operation of the facility, aligning with operational protocols, contractual obligations, quality assurance systems, regulatory requirements, and industry standards.

This role embodies a customer-centric approach to programme and service delivery, fostering strong relationships with key stakeholders. Effective collaboration with the Centre Manager is crucial for developing and managing our customer journey, driving growth, retention, and profitability through strategic channel development.

Oversight of Occupational Health and Safety (OHS) processes and management systems, as well as compliance with legislative regulations, are essential responsibilities. Experience in aquatic facility operations or pool plant management is highly desirable, ensuring pool water quality consistently meets health guidelines and all equipment remains in good working condition, including pool plant equipment.

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