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Optical assistant

Adrenaline Optometry
Posted: 18 February
Offer description

Adrenaline Optometry is hiring a Casual/Temporary Optical Assistant role in Terrigal, NSW. Apply now to be part of our team.


Requirements for this role:
* Flexible hours available
* 1 year of relevant work experience required for this role


Optical Assistant or Dispenser – 2 to 3 days per week

Adrenaline Optometry is a boutique, family-owned practice in Terrigal. We are growing and seeking a qualified Optical Dispenser or an experienced Optical Assistant with strong technical skills, sales confidence, and the ability to deliver high-end customer care.

About the Role

This is a hybrid, hands-on role ideal for someone who enjoys variety and takes pride in providing a seamless patient experience. You will be involved in all areas of the practice, including:

Dispensing & Technical

* Interpreting prescriptions and advising on lens and frame options, including multifocals, single vision, and office lenses

* Using digital dispensing tools for PDs, heights, and adjustments

* Managing and processing patient orders accurately

* Operating Sunix practice management software

* Using HICAPS / EFTPOS confidently

Customer Service & Styling

* Assisting high-end clientele with frame styling and lens options

* Delivering friendly, professional front-of-house service

* Handling customer enquiries, emails, and follow-ups

* Assisting sports and lifestyle customers with frame and lens options

* Closing sales and optimising the customer experience

Online Store & Practice Support

* Processing online orders, packing, shipping, and fulfilment

* Stock care, merchandising, and maintaining practice presentation

* Booking appointments and providing general administrative support

* Assisting with day-to-day practice operations from open to close

What We Need

* Qualified Optical Dispenser OR a minimum of 12 months’ Optical Assistant experience in an optometry retail environment

* Confident technical ability with dispensing tools and software (Sunix preferred)

* Strong digital skills across CRM systems, online ordering, and Microsoft Office

* Excellent communication skills and attention to detail

* Ability to work independently and as part of a small team

* A fashion-forward eye for eyewear styling

* Reliable, punctual, professional, and available on rotating Saturdays 9am-1pm

Benefits

* Competitive hourly rate: $35–$38 per hour, depending on qualifications and experience

* Saturday penalty rates

* Superannuation

* On-site professional development coaching and mentoring

* Professional development course through an RTO for those intending to gain a Certificate IV in Optical Dispensing

If you are interested in the above position, please email your resume and a cover letter outlining how you meet the required competencies to Sam at ****@adrenalineoptometry.com

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