Job Summary
* We are seeking a highly skilled professional to deliver software solutions to new and existing customers through effective consultation and education.
* This role involves building strong relationships with clinics and supporting those who care for animals.
* The successful candidate will be responsible for implementing and managing new projects, including scoping out delivery timelines, software installation, data conversion, configuration, training, and assistance during the 'Go Live' process.
* Tailoring training to customer requirements through webinars, workshops, online content (for both internal team members and customers).
* Demonstrating products to highlight functionality to new and existing customers.
About You
* Demonstrated experience within the veterinary industry, including understanding daily operations in a clinic or hospital environment, and the needs of veterinary clients.
* Previous experience using veterinary software is advantageous, including VisionVPM, RxWorks, or Ascend, as well as a passion for technology and its application to enhance clinic efficiency.
* Strong presentation and communication skills, with the ability to build relationships with diverse stakeholders.
* A self-motivated and autonomous approach to planning work.
* Experience educating, inspiring, and leading customers through product adoption and change.
* Excellent organizational and time management skills to manage customer priorities and follow through.
* Tertiary qualifications in Business and/or Technology are preferred but not essential.