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Resort leadership & operations roles

Caboolture
GemLife Administration Pty Ltd
Posted: 28 April
Offer description

GemLife Communities

GemLife Communities is a rapidly expanding division of GemLife, and our resort communities at Moreton Bay, Elimbah, Beachmere, Kilcoy and Bribie Island require a variety of resort management roles. If you are an experienced Regional Manager, Resort Manager, or Resort Coordinator, we would like to discuss your experience and how you could contribute to delivering exceptional lived experiences for our homeowner communities.

About us

GemLife is one of Australia's fastest-growing developers and operators of luxury over-50s residential resorts. We are known for our architecturally designed resorts, premium facilities, and exceptional lifestyle experiences. As an ASX listed company, we foster a positive and inclusive culture built on passion, integrity, and respect.

The roles

Regional Resort Manager

Working in collaboration with the Regional Manager of Grounds & Facilities, you will be responsible for the strategic oversight and effective management of administrative and financial functions across multiple resorts. You will be the first point of contact for our Resort Managers and/or Coordinators, and when required, also the first point of contact for our resort homeowners for day-to-day resort operational matters.

As Regional Resort Manager, you will manage and lead a team of Resort Managers and/or Coordinators across multiple resort sites and will be tasked with ensuring high standards of customer service, resort presentation, safety and compliance are consistently achieved.

As the resort communities reach capacity, you will start to incorporate resale responsibilities, working with GemLife Communities and your resort team members to manage and operate an effective resale business of your allocated resorts.

Resort Manager

You will be responsible for the smooth operation of the resort, with a strong focus on creating a warm, home‐like environment for our homeowners. Maintaining premium presentation of shared spaces, supporting resale activities, and overseeing front office operations will be central to your success in this role.

Successful Resort Manager is an excellent team member who works effectively with Regional Managers, Resort Coordinators and our team of Gardeners to ensure GemLife's standards for premium resort living are consistently maintained.

Resort Coordinator

In this support role, you will work closely with Regional and Resort Managers to keep daily resort operations running smoothly. You will manage homeowner records and registers, raise and track purchase orders, maintain digital filing systems, and provide general administrative support. Highly organised and detail-focused, you will be confident working with data and systems, delivering friendly customer service, and managing multiple priorities in a busy resort environment.

What it's like to work at GemLife

* Have the security of a permanent full-time role
* Be a crucial part of a team that values your feedback, contributions, and supports your growth, development and opportunities for progression
* Be part of a company experiencing rapid national growth
* Receive Flare Retail discounts, Fitness Passport subsidised, and corporate uniform allowance

We only accept applications from Australian Citizens, Residents or candidates with full Australian work rights as we are unable to offer sponsorship.

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