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Customer service professional

Melbourne
beBeeGolfShopAssistant
Customer Services agent
Posted: 12 September
Offer description

About the Role

RACV Cape Schanck Resort is seeking a skilled Golf Shop Assistant to join our team. This casual opportunity offers discounts on RACV products and resorts, as well as great things start here - be part of a purpose-driven organisation creating meaningful travel and leisure experiences.

Our team delivers exceptional customer service to members, guests and the general public. We welcome players and guests with a smile, provide assistance in preparation for tee off, and ensure that everyone has an enjoyable experience at our resort.

The ideal candidate will have experience in golf course operations or golf & sport retail environment, knowledge of golf course operations, rules & etiquette, and a valid driver's license. They should also possess strong computer skills in Microsoft Office & MiClub, excellent communication, customer service & interpersonal skills, and be able to work effectively in a team environment.


Key Responsibilities:

* Welcome players and guests with a smile and provide assistance in preparation for tee off.
* Coordinate, issue, clean, drive, and maintain golf carts.
* Coordinate, issue, and maintain sport hire equipment.
* Assist with course marshalling, driving range operations, and organising golf events.
* Assist in the golf shop to open and close, retail purchases, and merchandising of stock.

We are offering a competitive hourly rate, plus penalties for weekends and public holidays, as well as discounts on RACV products and resorts. Our team is highly service-oriented, engaged, and professional, and we offer a supportive work environment.

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