Job Description
The In-Home Care Coordinator plays a vital role in leading the coordination of tailored services that support clients to live independently and with dignity.
* Conduct initial assessments and service reviews to develop personalized care plans that meet client needs.
* Provide ongoing case management aligned with funding requirements, ensuring seamless service delivery.
* Coordinate referrals and ensure services meet client expectations.
* Lead and support In-Home Care Carers and Domestic Assistants, fostering a culture of collaboration and high-quality customer service.
* Participate in performance reviews, audits, and continuous improvement initiatives.
Key Responsibilities:
* Manage assessments, care planning, case management, and team leadership to deliver high-quality, individualized care that exceeds client expectations.
* Develop and implement care plans that cater to the unique needs of each client, promoting their independence and dignity.
* Cultivate strong relationships with internal stakeholders and external service providers to ensure efficient and effective service delivery.
Required Skills and Qualifications
* Excellent leadership, communication, and problem-solving skills, with the ability to work collaboratively in a dynamic environment.
* Proven experience in care coordination and case management, with a focus on delivering high-quality results.
* Strong analytical and critical thinking skills, with the ability to interpret complex information and make informed decisions.
* A commitment to continuous learning and professional development, staying up-to-date with industry best practices and emerging trends.
What We're Looking For
* A dedicated and passionate professional who shares our commitment to delivering exceptional care and service.
* An individual with a strong work ethic, excellent time management skills, and the ability to prioritize tasks effectively.
* A team player who is comfortable working in a fast-paced environment and is able to adapt to changing circumstances.
* Someone who is empathetic, compassionate, and understanding, with a genuine interest in supporting clients to achieve their goals.