Overview
Endpoint Services Administrator for Leidos Australia, joining the ATO GEO SPACES program to deliver advanced national security technology solutions in a secure, high-compliance environment. Operates across multi-vendor IT environments in a collaborative team.
Responsibilities
* Accept and resolve tickets from the Level 1 Service Desk and monitor and support hardware platforms deployed across multiple sites.
* Troubleshoot and resolve application incidents.
* Troubleshoot and resolve hardware (desktop, server, and data centre) incidents.
What You'll Bring To Make An Impact
* Demonstrated IT experience with a strong track record in providing advanced technical support and resolving complex issues.
* Proven ability to troubleshoot hardware, software, and application-related problems across diverse IT environments.
* Experience monitoring IT infrastructure and applications to ensure smooth, uninterrupted operations.
* Adaptable and quick to learn, able to respond effectively to new requirements, technologies, and problem sets.
* Flexible to work within a 7:00am – 7:00pm roster, supporting end-users and collaborating with technical teams to deliver high-quality IT services.
* Willingness to travel within Australia to provide field support as required.
Benefits and Workplace Culture
* Leidos Life Days: accrue up to 12 days of annual leave by working slightly more than minimum weekly hours.
* Leidos Life Hub provides access to discount offers or cashback rewards with over 400 retailers.
* Family Friendly certification and supportive workplace culture for diverse family responsibilities.
Requirements
Due to the nature of the role, you must be an Australian citizen who holds an active TSPV security clearance, and be able to obtain a DISA/OSA.
Next Steps
* To apply, follow the links or apply via our Careers page.
* Recruitment process includes 2 interviews, background checks, and DISA/OSA considerations.
* Applicants may need to meet ITAR requirements; in some cases this may limit applicants with dual nationality or certain statuses.
* Contact our Careers team at for accessibility support during the application process.
About Leidos
Leidos is an equal opportunities employer committed to an inclusive workplace. We welcome applicants from diverse backgrounds. We are an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations.
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