The Sebel Brisbane Margate Beach is a boutique beachfront offering premium accommodation.
We are currently looking for a motivated, bubbly and vibrant Guest Service Agent to join our small friendly Front Office Team.
Often the first point of contact for our guests, your strong communication skills will shine through in this role by delivering service excellence from check in to check out and everywhere in between. A wide variety of tasks will ensure that every day is different from selling the hotel's facilities, taking reservations and maintaining guest accounts to recommending local attractions and restaurants.
Experience in a similar role is preferred or you may be a customer service superstar in a different industry, either way we would love to hear from you.
There are a few things that will make you shine in this role, having energy and a positive attitude, a genuine customer service focus and a dedication to always making our guest's smile during their stay. We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues.
PPT hours: minimum 25 per week
**Job Types**: Part-time, Permanent
Part-time hours: 25 per week
**Salary**: From $22.46 per hour
**Benefits**:
- Employee discount
- Employee mentoring program
- Professional development assistance
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Public holidays
- Rotating roster
- Shift work
- Weekend availability
Supplemental pay types:
- Overtime pay
- Penalty rates
**Experience**:
- Customer service: 2 years (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)