The Role
An opportunity has become available for a Administration Officer (Oral Health) to join Gold Coast Health (GCH) where the focus of our 12 000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia.
You will
- Handle general administration duties such as client bookings, filing, archiving, and accurately entering client information
- Manage client referrals, prioritise appointments, reschedule as needed, and handle cancellations and waitlist removals, ensuring appointments are allocated appropriately in clinician schedules
- Use a clinical questionnaire to screen clients, determine clinical priority, and schedule both general and emergency appointments while maintaining confidentiality at all times
- Answer telephone within a client service centre environment and manage reception area
About you
**To be successful in this position you will require**:
- While not mandatory, a sound knowledge of Oral Health Service Information for Oral Health is highly desirable
- The ability to work in a busy environment is highly desirable
- Evidence of vaccination, or be able to be vaccinated against and remain vaccinated against - Measles, Mumps, Rubella, Varicella, Pertussis and Hepatitis B
- Tuberculosis screening, to identify if the tuberculosis vaccination may be required
- Declaration of serious discipline history must be disclosed
- Criminal History Screening will be required for new employees (GCH will cover cost)
**Benefits**:
- Flexible work options
- Career Development
- Salary Packaging
- Modern Facilities
- Diverse Work Culture
- Research Opportunities
- 12.75% super
- 17.5% leave loading
Salary
- Permanent full time
- Base salary ranging from $76 963 - $85 591 per annum
About Us
Delivering outstanding Oral Health services is just one of the ways that we care for our Gold Coast community. Our passion for people is reflected in the way we do our work and live our values every day. We value and nurture our team members so that they can provide quality value based dental care to our patients.
About Gold Coast Health
- Nationally and internationally recognised location for innovative medical research and health care
- Annual operating budget exceeding $1.5 billion
- More than 1100 beds across three hospitals - Gold Coast University Hospital, Robina Hospital, Varsity Lakes Hospital and Robina and Southport Health Precincts
- Secondary and tertiary health services across more than 20 facilities
- Opportunity to combine professional advancement, job satisfaction and relaxation into one fulfilling lifestyle
- A workplace culture that encourages people to bring their whole selves to work so that they can perform at their best
- Committed to reflecting the diversity of the Gold Coast community and ensuring each staff member is included and feels like they belong
How to Apply
Gold Coast Health is committed to providing an accessible, inclusive work environment. Please contact the nominated person if you require any reasonable adjustments throughout this recruitment process.
**Job Ad reference**: GC602542