Event Manager (Incentive Travel & Conference Management)
Event Manager – Incentive Travel & Conferences
Melbourne or Sydney | Full-Time
With over 29 years as the largest independent B2B engagement agency, 212F leads the way in customer-focused incentive, loyalty, and rewards programs across Australia and New Zealand. We’re known for delivering high-impact, unforgettable experiences - and now we’re looking for an Event Manager with a flair for delegate management and event tech to join our growing team.
This role is ideal for someone detail-oriented, who thrives on delivering seamless delegate experiences - from building slick registration websites to managing every guest touchpoint. You’ll play a key role in both the front-end and back-end of events, combining your expertise in delegate logistics with hands-on involvement across all stages of event planning and delivery. We're looking for someone who’s confident, capable, and ready to jump into a fast-paced environment to create unforgettable event experiences for our customers.
Why Join Us?
* Hybrid working model: 4 days in-office, 1 day WFH
* Work with some of the biggest brands across ANZ on domestic and international programs
* Open to candidates in Melbourne or Sydney
Your Key Responsibilities:
* Overseeing end-to-end event management for incentive travel programs, conferences, and events, from concept to execution, ensuring seamless operations and exceptional delivery.
* Sourcing and negotiating with vendors, suppliers, and venues to secure the best arrangements for events.
* Manage all delegate-related touchpoints including registration, communications, queries, and on-site assistance.
* Build and manage event registration websites and apps using EventsAir.
* Handle delegate data, reporting, and rooming lists with precision and confidentiality.
* Preparation and presentation of proposals.
* Developing and managing event budgets, tracking expenses and ensuring financial objectives are met.
* Developing and maintaining relationships with key stakeholders, including clients, suppliers, and industry partners, fostering long-term partnerships and driving business growth.
* Sponsor and exhibitor management.
* Provide on-site event management, both interstate and internationally.
* Conducting site inspections.
* Handling multiple programs and projects simultaneously.
* Executing program communications plans, including eDM campaigns, promotions, teaser, and gifting campaigns.
* Providing thorough post-program reports.
To be successful in this role you will have:
* Minimum of 3+ years event management experience in MICE, incentive travel, conference, or corporate events.
* Demonstrated experience managing delegate registrations and websites (EventsAir highly regarded).
* Strong organisational and multitasking skills with attention to detail.
* Customer-first mindset - you love delivering service with a smile.
* Comfortable working under pressure and adapting on the fly.
* A passion for events, travel, and creating great experiences!
* Flexibility to work evenings, weekends and travel, both domestically and internationally, as required by event locations and client needs.
For further information on 212F please visit our website:
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